Business Communication for Success 1.0

Study Aids:

Click the Study Aids tab at the bottom of the book to access your Study Aids (usually practice quizzes and flash cards).

Study Pass:

Study Pass is our latest digital product that lets you take notes, highlight important sections of the text using different colors, create "tags" or labels to filter your notes and highlights, and print so you can study offline. Study Pass also includes interactive study aids, such as flash cards and quizzes.

Highlighting and Taking Notes:

If you've purchased the All Access Pass or Study Pass, in the online reader, click and drag your mouse to highlight text. When you do a small button appears – simply click on it! From there, you can select a highlight color, add notes, add tags, or any combination.

Printing:

If you've purchased the All Access Pass, you can print each chapter by clicking on the Downloads tab. If you have Study Pass, click on the print icon within Study View to print out your notes and highlighted sections.

Search:

To search, use the text box at the bottom of the book. Click a search result to be taken to that chapter or section of the book (note you may need to scroll down to get to the result).

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About the Author

Scott McLean is the Shadle-Edgecombe Endowed Faculty Chair at Arizona Western College. He serves as the professor of speech communication with an emphasis in business communication for a combined campus partnership with the University of Arizona and Northern Arizona University–Yuma.

Scott is the author of The Basics of Speech Communication and The Basics of Interpersonal Communication, both currently published by Allyn & Bacon.

Beyond his classroom experience, Scott regularly serves as a communications advisor to the industry. He has extensive experience and publications in the areas of health communication, safe and healthy work environments, and organizational and crisis communication. He has served as an evaluator for the United States National Institutes of Health’s Small Business and Innovative Research (SBIR) program since 1995. He served as an evaluator of educational programs for the Ministerio de Hacienda de Chile. His development of the Tenio Natural Reserve in Southern Chile has brought together people from around the world to preserve and restore indigenous flora and fauna. Their collective effort will serve for generations to come.

Scott studied at Pontificia Universidad Católica de Chile and at Washington State University’s Edward R. Murrow School of Communication. He and his family divide their time between the United States and Puerto Montt, Chile.

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Business Communication for Success, v. 1.0

About the Author