Click the Study Aids tab at the bottom of the book to access your Study Aids (usually practice quizzes and flash cards).
Study Pass is our latest digital product that lets you take notes, highlight important sections of the text using different colors, create "tags" or labels to filter your notes and highlights, and print so you can study offline. Study Pass also includes interactive study aids, such as flash cards and quizzes.
Highlighting and Taking Notes:
If you've purchased the All Access Pass or Study Pass, in the online reader, click and drag your mouse to highlight text. When you do a small button appears – simply click on it! From there, you can select a highlight color, add notes, add tags, or any combination.
If you've purchased the All Access Pass, you can print each chapter by clicking on the Downloads tab. If you have Study Pass, click on the print icon within Study View to print out your notes and highlighted sections.
To search, use the text box at the bottom of the book. Click a search result to be taken to that chapter or section of the book (note you may need to scroll down to get to the result).
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8.4 Additional Resources
Online Writing Laboratory (OWL) at Purdue has a comprehensive guide to the writing process. http://owl.english.purdue.edu
The newsletter Managing Work Relations offers an article on the grapevine and workplace gossip. http://www.workrelationships.com/site/newsletter/issue1.htm
Visit this About.com page for an informative article for managers on how to deliver feedback to subordinates. http://humanresources.about.com/cs/communication/ht/Feedbackimpact.htm
Read an inspiring story about feedback on this Helium.com page. http://www.helium.com/items/1231747-communication-skills-providing-feedback-that-has-an-impact
Read more about how to accept and benefit from feedback in this e-zine article. http://ezinearticles.com/?Workplace-Communication---Accepting-Feedback&id=2147532
Study Guides and Strategies presents an article on how to benefit from feedback when working with a tutor. http://www.studygs.net/feedback.htm
AllBusiness presents an article on the five main methods of market research. http://www.allbusiness.com/marketing/market-research/1287-1.html
Free Management Library presents an in-depth article on market research. http://managementhelp.org/mrktng/mk_rsrch/mk_rsrch.htm
Explore the home page of SurveyMonkey and learn about some of the decisions that need to be made in the process of designing a survey. http://www.surveymonkey.com
Read an article on how to organize a focus group by Carter McNamara, MBA, PhD. http://managementhelp.org/evaluatn/focusgrp.htm
Writers often receive feedback by having their documents edited. Read about what an editor does on the home page of KOK Edit. http://www.kokedit.com
ChangingMinds.org discusses Rogers’s five feedback types with examples. http://changingminds.org/techniques/conversation/reflecting/rogers_feedback.htm