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Chapter 14 Appendix C: OCC Benchmarking
Table 14.1 Descriptive Statistics for Strategic Business Units
|OCC dimension||Mean value||Standard deviation||Coefficient of variation|
|1. Trustworthy leadership||27.1||4.7||0.17|
|2. Trusting followers||24.7||4.3||0.17|
|3. Capable champions||26.1||4.9||0.19|
|4. Involved midmanagement||26.2||4.5||0.17|
|5. Systems thinking||25.9||4.1||0.21|
|6. Communications systems||23.4||4.8||0.21|
|7. Accountable culture||26.0||4.3||0.17|
|8. Innovative culture||24.6||4.6||0.19|
Source: These data represent the descriptive statistics on organizational capacity for change across the eight dimensions for 5,124 employees assessing their organizational capacity for change within 205 strategic business units for firms operating in North America, Europe, and Asia during 1999 to 2006. The coefficient of variation is the standard deviation divided by the mean value. The higher the coefficient of variation, the more variation or volatility is experienced with this particular organizational attribute.