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TOC
Current
Table of Contents
About the Author
Acknowledgements
Dedication
Preface
1
Technical Communication
1.1
Importance of Technical Communication
1.2
Document Planning
1.3
Document Preparation
2
Strategic Communication
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2.1
Strategic Thinking
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2.2
Creative Thinking
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2.3
Critical Thinking
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3
Ethical Communication
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3.1
Thinking Ethically
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3.2
Communicating Ethically
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3.3
Discriminatory Language
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4
Language Basics
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4.1
How Your Audience Processes Language
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4.2
On Words
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4.3
Functional Grammar
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4.4
Punctuation
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5
Organization and Coherence
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5.1
Paragraph Organization
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5.2
Organizational Patterns
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5.3
Coherence
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6
Language with Style
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6.1
Concision
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6.2
Parallelism
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6.3
Clarity and Ambiguity
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6.4
Tone
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7
Intercultural Communication
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7.1
Types of Cultures
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7.2
Body Language
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7.3
Language
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7.4
Language Usage and Users
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8
Visual Communication
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8.1
Importance of Visual Communication
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8.2
Design Principles
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8.3
Design Elements
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9
Visual Selection
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9.1
Types and Functions of Visuals
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9.2
Tables
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9.3
Graphs
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9.4
Graphics
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10
Routine Letters
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10.1
Letter Formats
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10.2
Types of Routine Letters
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11
Electronic and Face-Threatening Letters
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11.1
Electronic Letters
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11.2
Types of Face-Threatening Letters
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11.3
Principles of Letter Writing
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12
Memos, Emails, and Instant Messages
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12.1
Importance of Business Correspondence
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12.2
Memos
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12.3
Emails and IMs
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13
Definitions, Descriptions, and Instructions
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13.1
Definitions
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13.2
Descriptions
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13.3
Instructions
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14
Reports
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14.1
Preparing Reports
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14.2
Types of Reports
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15
Proposals
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15.1
Planning Proposals
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15.2
Grant Proposals
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15.3
Research Proposals
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16
Print Media
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16.1
Brochures
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16.2
Posters
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16.3
Newsletters
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16.4
News Releases
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17
Interactive Media
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17.1
Presentations
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17.2
Webinars and Websites
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18
Social Media and Team Communication
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18.1
Social Media
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18.2
Team Communication
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19
Employment Communication
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19.1
Job Search
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19.2
Job Application Documents
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19.3
Job Application Process
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20
Case and Projects: Cost Engineering in a Red-Hot Global Economy
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20.1
Kuala Lumpur Case Study
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20.2
Case-Based Projects
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20.3
Extra Projects
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20.4
Chapter 20 Answers
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21
Case and Projects: Community Health
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21.1
New York Case Study
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21.2
Case-Based Projects
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21.3
Extra Projects
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22
Case and Projects: Barcode of Life
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22.1
Adelaide Case Study
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22.2
Case-Based Projects
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22.3
Extra Projects
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23
Case and Projects: Human Bias in Voice Technologies
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23.1
Stuttgart Case Study
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23.2
Case-Based Projects
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23.3
Extra Projects
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24
Case and Projects: Pathfinding and Navigation
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24.1
Tokyo Case Study
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24.2
Case-Based Projects
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24.3
Extra Projects
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25
Case and Projects: Grid Computing in the New Millennium
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25.1
Bamako Case Study
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25.2
Case-Based Projects
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25.3
Extra Projects
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26
Source Documentation
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26.1
Why Cite Sources?
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26.2
When to Cite
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26.3
Citation Styles
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26.4
Which Sources?
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26.5
Citation Management Tools
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26.6
Citing Different Types of Sources
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