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TOC
Current
Table of Contents
About the Authors
Acknowledgments
Dedications
Preface
1
Organizational Behavior
1.1
Understanding Organizational Behavior
1.2
Understanding Your Learning Style
1.3
Understanding How OB Research Is Done
1.4
Trends and Changes
1.5
Conclusion
1.6
Exercises
2
Managing Demographic and Cultural Diversity
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2.1
Demographic Diversity
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2.2
Cultural Diversity
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2.3
The Role of Ethics and National Culture
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2.4
Conclusion
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2.5
Exercises
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3
Understanding People at Work: Individual Differences and Perception
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3.1
The Interactionist Perspective: The Role of Fit
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3.2
Individual Differences: Values and Personality
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3.3
Perception
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3.4
The Role of Ethics and National Culture
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3.5
Conclusion
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3.6
Exercises
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4
Individual Attitudes and Behaviors
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4.1
Work Attitudes
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4.2
Work Behaviors
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4.3
The Role of Ethics and National Culture
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4.4
Conclusion
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4.5
Exercises
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5
Theories of Motivation
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5.1
Need-Based Theories of Motivation
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5.2
Process-Based Theories
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5.3
The Role of Ethics and National Culture
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5.4
Conclusion
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5.5
Exercises
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6
Designing a Motivating Work Environment
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6.1
Motivating Employees Through Job Design
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6.2
Motivating Employees Through Goal Setting
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6.3
Motivating Employees Through Performance Appraisals
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6.4
Motivating Employees Through Performance Incentives
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6.5
The Role of Ethics and National Culture
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6.6
Conclusion
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6.7
Exercises
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7
Managing Stress and Emotions
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7.1
What Is Stress?
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7.2
Avoiding and Managing Stress
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7.3
What Are Emotions?
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7.4
Emotions at Work
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7.5
The Role of Ethics and National Culture
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7.6
Conclusion
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7.7
Exercises
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8
Communication
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8.1
Understanding Communication
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8.2
Communication Barriers
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8.3
Different Types of Communication and Channels
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8.4
The Role of Ethics and National Culture
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8.5
Conclusion
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8.6
Exercises
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9
Managing Groups and Teams
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9.1
Group Dynamics
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9.2
Understanding Team Design Characteristics
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9.3
Management of Teams
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9.4
Barriers to Effective Teams
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9.5
The Role of Ethics and National Culture
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9.6
Conclusion
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9.7
Exercises
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10
Conflict and Negotiations
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10.1
Understanding Conflict
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10.2
Causes and Outcomes of Conflict
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10.3
Conflict Management
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10.4
Negotiations
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10.5
The Role of Ethics and National Culture
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10.6
Conclusion
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10.7
Exercises
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11
Making Decisions
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11.1
Understanding Decision Making
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11.2
Faulty Decision Making
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11.3
Decision Making in Groups
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11.4
The Role of Ethics and National Culture
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11.5
Conclusion
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11.6
Exercises
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12
Leading People Within Organizations
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12.1
Who Is a Leader? Trait Approaches to Leadership
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12.2
What Do Leaders Do? Behavioral Approaches to Leadership
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12.3
What Is the Role of the Context? Contingency Approaches to Leadership
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12.4
What’s New? Contemporary Approaches to Leadership
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12.5
The Role of Ethics and National Culture
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12.6
Conclusion
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12.7
Exercises
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13
Power and Politics
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13.1
The Basics of Power
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13.2
The Power to Influence
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13.3
Organizational Politics
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13.4
Understanding Social Networks
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13.5
The Role of Ethics and National Culture
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13.6
Conclusion
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13.7
Exercises
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14
Organizational Structure and Change
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14.1
Organizational Structure
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14.2
Organizational Change
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14.3
The Role of Ethics and National Culture
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14.4
Conclusion
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14.5
Exercises
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15
Organizational Culture
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15.1
Understanding Organizational Culture
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15.2
Characteristics of Organizational Culture
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15.3
Creating and Maintaining Organizational Culture
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15.4
Creating Culture Change
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15.5
The Role of Ethics and National Culture
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15.6
Conclusion
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15.7
Exercises
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