Organizational Behavior | Talya Bauer and Berrin Erdogan

- 1Organizational Behavior
- 2Diversity in the Workplace
- 3Understanding People at Work: Individual Differences and Perception
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  - 3.1Hiring for Match: The Case of Netflix
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  - 3.2The Interactionist Perspective: The Role of Fit
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  - 3.3Individual Differences: Values and Personality
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  - 3.4Perception
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  - 3.5The Role of Ethics and National Culture
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  - 3.6Using Big Data to Match Applicants to Jobs: The Case of Cornerstone OnDemand
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  - 3.7Conclusion
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  - 3.8Exercises
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- 4Individual Attitudes and Behaviors
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  - 4.1 Fostering Positive Job Attitudes and Professional Development: The Case of Enterprise Holdings
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  - 4.2Work Attitudes
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  - 4.3Work Behaviors
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  - 4.4The Role of Ethics and National Culture
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  - 4.5People Come First: The Case of SAS
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  - 4.6Conclusion
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  - 4.7Exercises
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- 5Theories of Motivation
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  - 5.1Creating Happiness Through Motivation: The Case of The Walt Disney Company
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  - 5.2Need-Based Theories of Motivation
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  - 5.3Process-Based Theories
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  - 5.4The Role of Ethics and National Culture
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  - 5.5A Motivating Place to Work: The Case of Zappos
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  - 5.6Conclusion
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  - 5.7Exercises
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- 6Designing a Motivating Work Environment
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  - 6.1Retail with a Purpose: The Case of REI
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  - 6.2Motivating Employees Through Job Design
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  - 6.3Motivating Employees Through Goal Setting
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  - 6.4Motivating Employees Through Performance Appraisals
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  - 6.5Motivating Employees Through Performance Incentives
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  - 6.6The Role of Ethics and National Culture
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  - 6.7Motivating Steel Workers Works: The Case of Nucor
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  - 6.8Conclusion
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  - 6.9Exercises
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- 7Managing Stress and Emotions
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  - 7.1Managing Stress and Emotions: The Case of NASA’s Mission to Mars
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  - 7.2What Is Stress?
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  - 7.3Managing Stress
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  - 7.4What Are Emotions?
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  - 7.5Emotions at Work
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  - 7.6The Role of Ethics and National Culture
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  - 7.7Facing Foreclosure: The Case of Camden Property Trust
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  - 7.8Conclusion
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  - 7.9Exercises
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- 8Communication
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  - 8.1Instant Messaging in the Workplace: The Case of Slack
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  - 8.2Understanding Communication
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  - 8.3Communication Barriers
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  - 8.4Different Types of Communication
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  - 8.5The Role of Ethics and National Culture
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  - 8.6Employee Satisfaction Translates to Success: The Case of Edward Jones
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  - 8.7Conclusion
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  - 8.8Exercises
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- 9Managing Groups and Teams
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  - 9.1Four Generations of Teamwork: The Case of the Lego Group
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  - 9.2Group Dynamics
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  - 9.3Understanding Team Design Characteristics
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  - 9.4Management of Teams
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  - 9.5Barriers to Effective Teams
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  - 9.6The Role of Ethics and National Culture
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  - 9.7Putting Peer Pressure to Work: The Case of Pret a Manger
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  - 9.8Conclusion
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  - 9.9Exercises
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- 10Conflict and Negotiations
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  - 10.1When Conflict Is Productive: The Case of Amazon
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  - 10.2Understanding Conflict
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  - 10.3Causes and Outcomes of Conflict
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  - 10.4Conflict Management
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  - 10.5Negotiations
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  - 10.6The Role of Ethics and National Culture
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  - 10.7Negotiation Failure: The Case of PointCast
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  - 10.8Conclusion
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  - 10.9Exercises
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- 11Making Decisions
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  - 11.1Trusting Employees to Make Decisions: The Case of Microsoft
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  - 11.2Understanding Decision Making
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  - 11.3Faulty Decision Making
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  - 11.4Decision Making in Groups
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  - 11.5The Role of Ethics and National Culture
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  - 11.6Decisions, Decisions: The Case of Angry Birds
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  - 11.7Conclusion
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  - 11.8Exercises
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- 12Leading People Within Organizations
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  - 12.1A Different Approach to Leadership at Apple: The Case of Tim Cook
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  - 12.2Who Is Considered a Leader? Trait Approaches to Leadership
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  - 12.3What Do Leaders Do? Behavioral Approaches to Leadership
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  - 12.4What Is the Role of the Context? Contingency Approaches to Leadership
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  - 12.5What’s New? Contemporary Approaches to Leadership
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  - 12.6The Role of Ethics and National Culture
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  - 12.7Taking on the Pepsi Challenge: The Case of Indra Nooyi
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  - 12.8Conclusion
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  - 12.9Exercises
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- 13Power and Politics
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  - 13.1English Teacher to Billionaire: The Case of Jack Ma
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  - 13.2The Basics of Power
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  - 13.3The Power to Influence
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  - 13.4Organizational Politics
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  - 13.5Understanding Social Networks
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  - 13.6The Role of Ethics and National Culture
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  - 13.7You’ve Got a Friend in Me: The Case of Dale Carnegie
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  - 13.8Conclusion
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  - 13.9Exercises
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- 14Organizational Structure and Change
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  - 14.1Changes in Latitudes, Changes in Attitudes: The Case of Kronos
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  - 14.2Organizational Structure
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  - 14.3Organizational Change
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  - 14.4The Role of Ethics and National Culture
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  - 14.5Lean, Mean Driving Machine: The Case of Toyota
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  - 14.6Conclusion
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  - 14.7Exercises
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- 15Organizational Culture
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  - 15.1When It Comes to Culture, Strong Signals Matter: The Case of General Motors
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  - 15.2Understanding Organizational Culture
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  - 15.3Characteristics of Organizational Culture
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  - 15.4Creating and Maintaining Organizational Culture
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  - 15.5Creating Culture Change
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  - 15.6The Role of Ethics and National Culture
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  - 15.7Service Culture Makes All the Difference: The Case of Four Seasons Hotels
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  - 15.8Conclusion
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  - 15.9Exercises
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