The Art of Leadership and Supervision | Laura Portolese, Phil Upperman, and Robert Trumpy

- 1Introduction to Leadership, Management, and Followership
- 2Developing Interpersonal Skills for Success
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  - 2.1Getting Defensive: Prove Your Superiority or Expose Your Insecurity?
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  - 2.2Personality Types and Leadership Traits
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  - 2.3Single- and Double-Loop Learning
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  - 2.4Chapter Summary and Case
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- 3Leadership Theories and Styles
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  - 3.1Power and Leadership
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  - 3.2Leadership Theories
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  - 3.3Leadership Styles
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  - 3.4Chapter Summary and Case
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  - 3.5Appendix
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- 4Building Teams, Adaptive and Situational Leadership, and Leadership Power
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  - 4.1Building Teams
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  - 4.2Adaptive and Situational Leadership
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  - 4.3Power in Leadership
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  - 4.4Chapter Summary and Case
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- 5The Leader’s Responsibility for Setting Organizational Direction
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  - 5.1Communicating a Direction
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  - 5.2Introduction to Vision, Mission, and Overarching-Goal (Intent) Statements
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  - 5.3Vision Statement
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  - 5.4Mission Statements
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  - 5.5Intent Statement
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  - 5.6Chapter Summary and Case
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- 6Developing Employees as Followers
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  - 6.1The Interview
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  - 6.2Hiring
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  - 6.3Training
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  - 6.4Chapter Summary and Case
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- 7Motivation as a Responsibility of Leadership
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  - 7.1What Motivates You?
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  - 7.2Human Motivation at Work
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  - 7.3Strategies Used to Increase Motivation
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  - 7.4Chapter Summary and Case
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- 8Effective Decision Making
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  - 8.1Social Media Blues
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  - 8.2Decision-Making Models
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  - 8.3Faulty Decision Making
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  - 8.4Team Decision Making and Change
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  - 8.5Chapter Summary and Case
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- 9The Ethical Leader
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  - 9.1Unethical or the “Way We Do Business”?
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  - 9.2An Ethics Framework
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  - 9.3Making Ethical Decisions
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  - 9.4Social Responsibility
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  - 9.5Chapter Summary and Case
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- 10Operational Leadership Considerations
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  - 10.1Too Stressed to Focus?
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  - 10.2Company Culture
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  - 10.3Diversity and Inclusion
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  - 10.4Employee Law
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  - 10.5Understanding Employee Rights
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  - 10.6Stress
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  - 10.7Power Positioning and Power Sources
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  - 10.8Chapter Summary and Case
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- 11Intervening and Aiding Employees with Performance Issues
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  - 11.1Performance Issues and a Creative Solutions
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  - 11.2Handling Performance
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  - 11.3Performance Evaluations
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  - 11.4Chapter Summary and Case
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- 12Leading Change
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  - 12.1Change at the Fruit Warehouse
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  - 12.2What Is Change?
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  - 12.3Change Process
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  - 12.4Guidelines for Change Implementation
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  - 12.5Chapter Summary and Case
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- 13The Leadership Development Process
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  - 13.1A Shining Star
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  - 13.2Personal Leadership Plans
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  - 13.3Career Growth: Impression Management
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  - 13.4Continual Learning and Feedback
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  - 13.5Chapter Summary and Case
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