Organizational Behavior | Talya Bauer and Berrin Erdogan

- 1Organizational Behavior and You
- 2Inclusion and Diversity
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  - 2.1Toward an Inclusive Digital Economy: The Case of Mastercard
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  - 2.2Demographic Diversity
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  - 2.3Cultural Diversity
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  - 2.4Focus on Ethics, Technology, and National Culture
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  - 2.5Open to All and Color Proud: The Case of Gap Inc.
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  - 2.6Conclusion
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  - 2.7Exercises
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- 3Individual Differences and Perception
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  - 3.1Secret Sauce of Success: The Case of Apple
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  - 3.2The Interactionist Perspective: The Role of Fit
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  - 3.3Individual Differences: Values and Personality
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  - 3.4Perception
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  - 3.5Focus on Ethics, Technology, and National Culture
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  - 3.6Individuals Bringing Their Full Selves to Work: The Case of Fully
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  - 3.7Conclusion
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  - 3.8Exercises
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- 4Attitudes and Behaviors
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  - 4.1A Better Workplace for Frontline Workers: The Case of Hilton
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  - 4.2Work Attitudes
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  - 4.3Work Behaviors
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  - 4.4Focus on Ethics, Technology, and National Culture
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  - 4.5From Delivering Happiness to Layoffs: The Case of Zoom Video Communications
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  - 4.6Conclusion
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  - 4.7Exercises
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- 5Foundations of Motivation
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  - 5.1Can Founders Be Too Motivated? The Case of Uber, Theranos, and WeWork
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  - 5.2Understanding Motivation
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  - 5.3Need-Based Theories of Motivation
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  - 5.4Process-Based Theories
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  - 5.5Focus on Ethics, Technology, and National Culture
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  - 5.6Motivated Employees: The Case of Patagonia
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  - 5.7Conclusion
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  - 5.8Exercises
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- 6Designing a Motivating Work Environment
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  - 6.1Working from Anywhere: The Case of GitLab
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  - 6.2Motivating Employees Through Job Design
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  - 6.3Motivating Employees Through Goal Setting
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  - 6.4Motivating Employees Through Performance Reviews
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  - 6.5Motivating Employees Through Performance Incentives
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  - 6.6Focus on Ethics, Technology, and National Culture
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  - 6.7Performance With Purpose: The Case of PepsiCo
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  - 6.8Conclusion
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  - 6.9Exercises
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- 7Stress, Wellness, and Emotions
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  - 7.1Supporting Employee Wellness Virtually: The Case of BetterUp
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  - 7.2Stress and Wellness
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  - 7.3Toward Wellness and Managing Stress
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  - 7.4What Are Emotions?
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  - 7.5Emotions at Work
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  - 7.6Focus on Ethics, Technology, and National Culture
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  - 7.7Managing Stress and Emotions: The Case of NASA’s Mission to Mars
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  - 7.8Conclusion
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  - 7.9Exercises
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- 8Communication
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  - 8.1The Power of an 18-Minute Story: The Case of TED Talks
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  - 8.2Understanding Communication
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  - 8.3Communication Basics
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  - 8.4Communicating Effectively in Organizations
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  - 8.5Communication Barriers
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  - 8.6Focus on Ethics, Technology, and National Culture
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  - 8.7Instant Messaging in the Workplace: The Case of Slack
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  - 8.8Conclusion
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  - 8.9Exercises
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- 9Groups and Teams
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  - 9.1Teaming to Create Art Glass as Big Business: The Case of Chihuly Studios
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  - 9.2Group Dynamics
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  - 9.3Understanding Team Design Characteristics
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  - 9.4Managing Effective Teams
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  - 9.5Barriers to Effective Teams
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  - 9.6Focus on Ethics, Technology, and National Culture
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  - 9.7Building Teams Through Kindness: The Case of Kind LLC
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  - 9.8Conclusion
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  - 9.9Exercises
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- 10Conflict and Negotiation
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  - 10.1Fiery Tale of a Broken Partnership: The Case of Sriracha
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  - 10.2Understanding Conflict
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  - 10.3Causes and Outcomes of Conflict
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  - 10.4Conflict Management
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  - 10.5Negotiations
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  - 10.6Focus on Ethics, Technology, and National Culture
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  - 10.7Addressing Conflict With Employee Activism: The Case of Google
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  - 10.8Conclusion
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  - 10.9Exercises
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- 11Decision-Making and Creativity
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  - 11.1Deciding When to Pull the Plug: The Case of Kitty Hawk Corporation
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  - 11.2Understanding Decision-Making and Creativity
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  - 11.3Faulty Decision-Making
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  - 11.4Decision-Making in Groups
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  - 11.5Focus on Ethics, Technology, and National Culture
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  - 11.6Making the Decision to Invest in Detroit: The Case of Detroit Bikes and Shinola
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  - 11.7Conclusion
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  - 11.8Exercises
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- 12Leading at Work
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  - 12.1Leading a Financial Behemoth: The Case of Jamie Dimon at JP Morgan & Chase
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  - 12.2Who Is Considered a Leader? Trait Approaches to Leadership
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  - 12.3What Do Leaders Do? Behavioral Approaches to Leadership
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  - 12.4What Is the Role of the Context? Contingency Approaches to Leadership
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  - 12.5What’s New? Contemporary Approaches to Leadership
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  - 12.6Focus on Ethics, Technology, and National Culture
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  - 12.7An Inclusive Leadership Approach: The Case of Stitch Fix
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  - 12.8Conclusion
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  - 12.9Exercises
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- 13Power, Influence, and Politics
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  - 13.1A Story of Passion, Resilience, and Networking: The Case of Canva
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  - 13.2The Basics of Power
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  - 13.3The Power to Influence
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  - 13.4Organizational Politics
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  - 13.5Understanding Social Networks
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  - 13.6Focus on Ethics, Technology, and National Culture
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  - 13.7Turbulence Ahead? The Case of Southwest Airlines
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  - 13.8Conclusion
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  - 13.9Exercises
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- 14Organizational Structure and Change
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  - 14.1Organizational Reshuffle: The Case of Caterpillar
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  - 14.2Understanding Organizational Structure
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  - 14.3Understanding Organizational Change
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  - 14.4Planning and Executing Change Effectively
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  - 14.5Focus on Ethics, Technology, and National Culture
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  - 14.6Evolving Through Acquisition: The Case of Campbell Soup Company
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  - 14.7Conclusion
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  - 14.8Exercises
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- 15Organizational Culture
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  - 15.1People and Purpose: The Case of The Virgin Group
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  - 15.2Understanding Organizational Culture
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  - 15.3Characteristics of Organizational Culture
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  - 15.4Creating and Maintaining Organizational Culture
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  - 15.5Creating Culture Change
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  - 15.6Focus on Ethics, Technology, and National Culture
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  - 15.7Strong Culture—Strong Performance: The Case of Costco
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  - 15.8Conclusion
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  - 15.9Exercises
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