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About the Authors
Project Management in a Complex World
1
Introduction to Project Management
1.1
Project Management Defined
1.2
Project Defined
1.3
Project Context
1.4
Key Skills of the Project Manager
1.5
Introduction to the Project Management Knowledge Areas
1.6
Exercises
2
Project Phases and Organization
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2.1
Project Phases
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2.2
Project Organization
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2.3
Using the Darnall-Preston Complexity Index to Measure Organizational Complexity
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2.4
Exercises
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3
Starting a Project
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3.1
Project Selection
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3.2
Project Scope
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3.3
Project Start-Up
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3.4
Alignment Process
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3.5
Communications Planning
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3.6
Exercises
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4
Understanding and Meeting Client Expectations
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4.1
Including the Client
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4.2
Understanding Values and Expectations
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4.3
Dealing with Problems
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4.4
Nurturing a Feeling of Satisfaction
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4.5
Exercises
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5
Project Time Management
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5.1
Types of Schedules
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5.2
Elements of Time Management
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5.3
Critical Path and Float
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5.4
Managing the Schedule
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5.5
Project Scheduling Software
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5.6
Exercises
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6
Communication Technologies
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6.1
Types of Communication
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6.2
Selecting Software
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6.3
Exercises
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7
Estimating and Managing Costs
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7.1
Estimating Costs
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7.2
Managing the Budget
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7.3
Exercises
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8
Working with People on Projects
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8.1
Working with Individuals
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8.2
Working with Groups and Teams
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8.3
Creating a Project Culture
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8.4
Exercises
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9
Managing Project Risk
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9.1
Defining Risk
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9.2
Risk Management Process
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9.3
Project Risk by Phases
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9.4
Project Risk and the Project Complexity Profile
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9.5
Exercises
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10
Managing Project Quality
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10.1
Quality and Statistics
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10.2
Development of Quality as a Competitive Advantage
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10.3
Relevance of Quality Programs to Project Quality
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10.4
Planning and Controlling Project Quality
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10.5
Assuring Quality
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10.6
Exercises
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11
Project Procurement and Closure
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11.1
Identifying the Need for Resources Outside the Organization
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11.2
Procurement Plan
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11.3
Selecting the Type of Contract
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11.4
Procurement Process
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11.5
Project Closure
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11.6
Exercises
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12
Project Profiling
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12.1
Using a Project Profile
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12.2
Project Profiling Models
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12.3
Complex Systems and the Darnall-Preston Complexity Index
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12.4
Darnall-Preston Complexity Index Structure
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12.5
Exercises
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