Exploring Group Communication | Phil Venditti and Scott McLean

- 1Introducing Group Communication
- 2Group Communication Theory
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  - 2.1Getting Started
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  - 2.2What Is a Group?
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  - 2.3Why Communicate in Groups?
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  - 2.4What Is a Theory?
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  - 2.5Group Communication Theory
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  - 2.6Chapter Review
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- 3Group Development
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  - 3.1Getting Started
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  - 3.2Group Life Cycles
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  - 3.3The Life Cycle of Member Roles
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  - 3.4Why People Join Groups
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  - 3.5Social Penetration Theory
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  - 3.6Group Norms
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  - 3.7Chapter Review
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- 4Group Membership
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  - 4.1Getting Started
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  - 4.2Introducing Member Roles
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  - 4.3Norms among Group Members
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  - 4.4Status
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  - 4.5Trust
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  - 4.6Membership in Digital Groups
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  - 4.7Chapter Review
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- 5Intercultural and International Group Communication
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  - 5.1Getting Started
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  - 5.2Intercultural Communication
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  - 5.3How to Understand Intercultural Communication
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  - 5.4Common Cultural Characteristics
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  - 5.5Divergent Cultural Characteristics
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  - 5.6International Communication and the Global Marketplace
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  - 5.7Styles of Management
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  - 5.8The International Assignment
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  - 5.9Chapter Review
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- 6Improving Verbal and Nonverbal Group Interactions
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  - 6.1Getting Started
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  - 6.2Principles of Verbal Communication
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  - 6.3Language Can Be an Obstacle to Communication
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  - 6.4Improving Verbal Communication
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  - 6.5Principles of Nonverbal Communication
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  - 6.6Types of Nonverbal Communication
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  - 6.7Chapter Review
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- 7Listening in Groups
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  - 7.1Getting Started
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  - 7.2Listening to Understand
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  - 7.3Types of Listening
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  - 7.4Group Members and Listening
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  - 7.5Strategies to Improve Listening in Groups
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  - 7.6Chapter Review
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- 8Group Leadership
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  - 8.1Getting Started
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  - 8.2What Is Leadership?
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  - 8.3Leadership Theories
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  - 8.4Becoming a Leader
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  - 8.5Teamwork and Leadership
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  - 8.6Diverse Forms of Leadership
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  - 8.7Chapter Review
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- 9Group Motivation
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  - 9.1Getting Started
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  - 9.2Group Motivation and Collaboration
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  - 9.3Role of Motivation
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  - 9.4Effective Motivation Strategies
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  - 9.5Effective Collaboration Strategies
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  - 9.6Feedback and Assessment
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  - 9.7Chapter Review
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- 10Managing Conflict
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  - 10.1Getting Started
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  - 10.2What Is Conflict?
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  - 10.3Leadership Theories
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  - 10.4Conflict Is Normal
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  - 10.5Conflict Styles
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  - 10.6Conflict in the Work Environment
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  - 10.7Effective Conflict Management Strategies
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  - 10.8Crisis Communication Plan
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  - 10.9Chapter Review
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- 11Groups and Problem Solving
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  - 11.1Getting Started
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  - 11.2Group Problem Solving
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  - 11.3Group Decision Making
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  - 11.4Effective Strategies for Group Creativity
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  - 11.5Facilitating the Task-Oriented Group
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  - 11.6Chapter Review
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- 12Groups and Meetings
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  - 12.1Getting Started
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  - 12.2Planning a Meeting
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  - 12.3Facilitating a Meeting
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  - 12.4A Brief Introduction to Robert’s Rules of Order
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  - 12.5Postmeeting Communication and Minutes
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  - 12.6Chapter Review
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  - 12.7Appendix A: Assessment of a Student’s Campus/Community Participation
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  - 12.8Appendix B: Critique of a Formal Campus or Community Gathering
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