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June 2020
June 2020
Page Count: 
600 (est)
ISBN (Digital): 

Communication in the Real World

Version 2.1 By: Richard G. Jones Jr.
Homework system included

This book is available with FlatWorld's Homework System at no additional cost to your students. Learn more

Key Features:

  • Includes Information about COVID-19.
  • Integrative learning connects students’ experiences to the text.
    Concrete and relevant examples that refer to diverse relationships such as family, friends, co-workers, and romantic relationships, and communication contexts such as interpersonal, organizational, academic, mediated, and civic.
  • In-text features build understanding and provide important real-world context“Getting Real” boxes include “real-life” examples of communication concepts in action.
    • “Getting Competent” boxes present real or hypothetical scenarios similar to case studies that will allow students to apply concepts from the chapter.
    • “Getting Plugged” In boxes highlight technology on a variety of fronts including: the Internet, e-mail, text messaging, blogging, social media, and mass media.
    • “Getting Critical” boxes enhance critical thinking and invite student reflection.
  • Customizable.

Communication in the Real World is suitable for any hybrid speech communication course, usually called Speech Communication, Introduction to Speech Communication, Communication Studies, or Hybrid Communication. The course is generally taught at the undergraduate level at both two- and four-year colleges and universities.

New in This Version:

Version 2.1 includes information about COVID-19 and its impact on interpreting information through schemas, performative language, group/societal affiliation, immediacy, nonverbal communication, intimate interaction rituals, matters of difference, and persuasive strategies.

All Instructor Supplements will be available by June 15, 2020.

Homework System for this title will be live by June 15, 2020.
  • About the Author
  • Acknowledgments
  • Dedication
  • Preface
  • Chapter 1: Introduction to Communication Studies

  • 1.1 Communication: History and Forms
  • 1.2 The Communication Process
  • 1.3 Communication Principles
  • 1.4 Communication Competence
  • Chapter 2: Communication and Perception

  • 2.1 Perception Process
  • 2.2 Perceiving Others
  • 2.3 Perceiving and Presenting Self
  • 2.4 Improving Perception
  • Chapter 3: Verbal Communication

  • 3.1 Language and Meaning
  • 3.2 Functions of Language
  • 3.3 Using Words Well
  • 3.4 Language, Society, and Culture
  • Chapter 4: Nonverbal Communication

  • 4.1 Principles and Functions of Nonverbal Communication
  • 4.2 Types of Nonverbal Communication
  • 4.3 Nonverbal Communication Competence
  • 4.4 Nonverbal Communication in Context
  • Chapter 5: Listening

  • 5.1 Understanding How and Why We Listen
  • 5.2 Barriers to Effective Listening
  • 5.3 Improving Listening Competence
  • 5.4 Listenable Messages and Effective Feedback
  • Chapter 6: Interpersonal Communication Processes

  • 6.1 Principles of Interpersonal Communication
  • 6.2 Conflict and Interpersonal Communication
  • 6.3 Emotions and Interpersonal Communication
  • 6.4 Self-Disclosure and Interpersonal Communication
  • Chapter 7: Communication in Relationships

  • 7.1 Foundations of Relationships
  • 7.2 Communication and Friends
  • 7.3 Communication and Families
  • 7.4 Romantic Relationships
  • 7.5 Relationships at Work
  • 7.6 The Dark Side of Relationships
  • Chapter 8: Culture and Communication

  • 8.1 Foundations of Culture and Identity
  • 8.2 Exploring Specific Cultural Identities
  • 8.3 Intercultural Communication
  • 8.4 Intercultural Communication Competence
  • Chapter 9: Preparing a Speech

  • 9.1 Selecting and Narrowing a Topic
  • 9.2 Researching and Supporting Your Speech
  • 9.3 Organizing
  • 9.4 Outlining
  • Chapter 10: Delivering a Speech

  • 10.1 Managing Public Speaking Anxiety
  • 10.2 Delivery Methods and Practice Sessions
  • 10.3 Vocal Delivery
  • 10.4 Physical Delivery
  • Chapter 11: Informative and Persuasive Speaking

  • 11.1 Informative Speeches
  • 11.2 Persuasive Speaking
  • 11.3 Persuasive Reasoning and Fallacies
  • 11.4 Persuasive Strategies
  • Chapter 12: Public Speaking in Various Contexts

  • 12.1 Speaking in Personal and Civic Contexts
  • 12.2 Speaking in Academic Settings
  • 12.3 Speaking in Business Settings
  • 12.4 Speaking via Electronic Media
  • Chapter 13: Small Group Communication

  • 13.1 Understanding Small Groups
  • 13.2 Small Group Development
  • 13.3 Small Group Dynamics
  • Chapter 14: Leadership, Roles, and Problem Solving in Groups

  • 14.1 Leadership and Small Group Communication
  • 14.2 Group Member Roles
  • 14.3 Problem Solving and Decision Making in Groups
  • Chapter 15: Media, Technology, and Communication

  • 15.1 Technological Advances: From the Printing Press to the iPhone
  • 15.2 Functions and Theories of Mass Communication
  • 15.3 Mass Communication and Ethics
  • Chapter 16: New Media and Communication

  • 16.1 New Media Technologies
  • 16.2 New Media and Society
  • 16.3 New Media, the Self, and Relationships
  • All Instructor Supplements will be available by June 15, 2020.

    Homework System for this title will be live by June 15, 2020.
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    Instructor Manual

    Instructor Manual

    The Instructor Manual guides you through the main concepts of each chapter and important elements such as learning objectives, key terms, and key takeaways. Can include answers to chapter exercises, group activity suggestions, and discussion questions.

    Instructor Manual

    PowerPoint Lecture Notes

    PowerPoint Lecture Notes

    A PowerPoint presentation highlighting key learning objectives and the main concepts for each chapter are available for you to use in your classroom. You can either cut and paste sections or use the presentation as a whole.

    PowerPoint Lecture Notes

    Test Generator - powered by Cognero

    Test Generator - powered by Cognero

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    Test Bank Files for Import to Learning Management Systems

    Test Bank Files for Import to Learning Management Systems

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    Test Item File

    Test Item File

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    Sample Syllabi

    Sample Syllabi

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    Jones headshot 2019

    Richard G. Jones Jr. Eastern Illinois University

    Richard G. Jones, Jr., (PhD University of Denver) is Associate Professor and Introductory Course Director in the School of Communication and Journalism at Eastern Illinois University in Charleston, IL. Rich holds a PhD in Human Communication Studies with a concentration in Culture and Communication from the University of Denver. He also has an MA in Speech Communication; a post-baccalaureate certificate in Women’s and Gender Studies; and a BA in Communication Studies from the University of North Carolina Greensboro. Rich is an academic, educator, consultant, engaged citizen, and community member. As an academic, his research has been published in scholarly journals and books, and he regularly presents at local, regional, and national conferences. As an educator, he has won teaching awards as a graduate teaching assistant and as a tenured faculty member. His educational philosophy is guided by the notion that the classroom is the doorway to developing critical thinking skills, which prepares students to be engaged citizens who work for the public good. As a consultant, he has worked with non-profit organizations and social service providers on various topics related to diversity and communication. Since much of his research is related to social justice and community building, Rich believes that being active in his community is an important part of modeling the behaviors about which he writes and teaches. Rich is a four-time recipient of Eastern Illinois University’s Achievement and Contribution Award that honors faculty members’ outstanding achievements and academic contributions. He was recognized three times in the "balanced" category, which considers teaching, research, and service as a whole, and one time in the service category. In his spare time, Rich enjoys playing with his dogs, restoring his Victorian home, and being an active member of the community theatre scene in East Central Illinois.

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