Cookies help us deliver our services. By using our services, you agree to our use of cookies. Learn more
Skip to content
Cover of Exploring Intercultural Communication v2.0
March 2020
Page Count: 
ISBN (Digital): 

Exploring Intercultural Communication

Version 2.0
By Scott McLean

Key Features

  • Examines communication, culture, and their interaction in practical, real-world contexts.
  • Provides relevant background for content presented and highlights key theories.
  • Each chapter is structured around several supportive learning components:
    • An interactive “Introduction” engages readers at the beginning of each chapter.
    • “Introductory Exercises” set the stage for topics to be presented in the coming chapter.
    • The “Key Term Preview” feature familiarizes students with key concepts and terminology before reading the chapter so they better understand and retain information.
    • Key terms highlight important concepts and terminology throughout the text.
    • “Learning Objectives” at the beginning of each main section help guide and focus students’ learning.
    • A brief, paragraph-long “Conclusion” at the end of each main section encourages retention.
    • “Key Takeaways” at the end of every main section echo and reinforce the section’s “Learning Objectives.”
    • “Exercises” at the end of each main section promote deeper learning and retention of new concepts by stimulating critical analysis.
    • “Discussion Starters” in every chapter help engage readers.
    • “Additional Resources” at the end of every chapter provide links to rich resources for extending and enhancing learning.
  • Videos embedded throughout the text provide useful context and interest.


Request Examination Copy Read Online Adopt This Book Customize this Book


Online Access Price:  $33.95 Color Printed Textbook with Online Access Price:  $65.95
Buy This Book Redeem My Code

Exploring Intercultural Communication is suitable for courses such as intercultural communication, communication between cultures, or similar topics taught at the undergraduate and graduate levels at both two- and four-year colleges and universities.

Exploring Intercultural Communication provides a comprehensive, integrated approach to the study and application of intercultural communication principles. It covers both formal and informal communications between customers, clients, friends, family, colleagues, and team members. The book presents cross-cultural research findings on how daily interactions impact individuals’ relationships and careers. Exploring Intercultural Communication explores how communication and culture intersect in real-world contexts to demonstrate the complex yet understandable nature of intercultural communication. Students will learn how to constructively apply the strategies presented in this text to become more effective communicators across cultures.

New in This Version

Version 2.0 of Exploring Intercultural Communication features over 120 updates to modernize the book's content, including updates to many of the book's section headings. This version of the text also incorporates "Discussion Starters" in every chapter to engage readers and make the book more online-friendly.

FlatWorld Homework System

FlatWorld Homework

FlatWorld Homework includes multi-format questions written specifically for your FlatWorld book, which you can access through our stand-alone interface or integrate with your learning management system.

Request a demo

In order to give you the best experience, it is important that we have accurate data about your correct school. If you are unable to find the correct school above, please enter the name and web address here so that we can add it to our system.

Instructor’s Manual

Instructor’s Manual

The Instructor’s Manual guides you through the main concepts of each chapter and important elements such as learning objectives, key terms, and key takeaways. Can include answers to chapter exercises, group activity suggestions, and discussion questions.

Instructor’s Manual

PowerPoint Lecture Notes

PowerPoint Lecture Notes

A PowerPoint presentation highlighting key learning objectives and the main concepts for each chapter are available for you to use in your classroom. You can either cut and paste sections or use the presentation as a whole.

PowerPoint Lecture Notes

Test Generator - powered by Cognero

Test Generator - powered by Cognero

FlatWorld has partnered with Cognero, a leading online assessment system, that allows you to create printable tests from FlatWorld provided content.

Test Bank Files for Import to Learning Management Systems

Test Bank Files for Import to Learning Management Systems

For your convenience, we've packaged our test items for easy import into Learning Management Systems like Blackboard, Brightspace/D2L, Canvas, Moodle, or Respondus.

Test Item File

Test Item File

Need assistance in supplementing your quizzes and tests? Our test-item files (in Word format) contain many multiple-choice, fill-in-the-blank, and short-answer questions.

At FlatWorld, we take pride in providing a range of high-quality supplements alongside our titles, to help instructors teach effectively. Supplements are available for instructors who have registered their adoption with us. If you need to review or preview something specific, please contact us.

Sign up for FlatWorld

Already registered? Sign in here

Scott McLean Walden University

Scott McLean is a Senior Contributing Faculty Member with the Communication Department at Walden University. He also served as Associate Professor of Business Communication for the W. A. Franke College of Business, Northern Arizona University—Yuma, on a combined campus partnership with the University of Arizona and Arizona Western College. Scott was the 2007–2011 Shadle-EdgeCombe Endowed Faculty Chair at Arizona Western College. 

Scott has written or co-written several other FlatWorld titles in communication, English, and business. His publishing record includes articles in peer-review journals, classic car magazines, and newspapers. From his experience working with students at the community college and undergraduate levels (including developmental English, college preparation, composition and argumentation, literature and analysis, and business communication), Scott has learned the importance of providing students with clear, concise learning resources with scaffolding and frequent opportunities for engagement and demonstration of skill mastery. He has also come to appreciate the important role the first English and business communication courses play in helping students achieve overall academic success. 

Scott serves as an international business and industry consultant and has worked with The Robert Wood Johnson Foundation and The Confederated Tribes of Warm Springs, Oregon. He has also served on the Small Business and Innovative Research (SBIR) Evaluation Panel for the National Institutes of Health and evaluated programs for the Ministry of Hacienda, Chile and many others. He has taught at AWC/San Luis on the U.S./Mexican Border, at Central Oregon Community College’s Branch Campus on the Warm Springs Indian Reservation, and at Universidad San Sebastián in Concepción, Chile. Scott studied at Pontificia Universidad Católica de Chile, at Washington State University’s Edward R. Murrow School of Communication, and at Northern Arizona University–Flagstaff Department of English in the area of Professional Writing. He and his family live in Washington State.

Back to top