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Cover of Information Systems: A Manager's Guide to Harnessing Technology v7.0
August 2018
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ISBN (Digital): 

Information Systems: A Manager's Guide to Harnessing Technology

Version 7.0
By John Gallaugher

Key Features

  • Unique approach to information systems by leading with strategic thinking before diving into technical topics
  • Current and engaging case studies that challenge students to apply what they’ve learned
  • Coverage of not only strategy and technology basics, but also of critical concepts including data analytics, security, social media, the sharing economy, disruptive innovation, network effects and more
  • In-depth profiles on widely-known firms such as Facebook, Amazon, Google, Netflix, Rent the Runway, and Zara
  • Customizable


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Online Access Price:  $39.95 ($50.74 CAD) Color Printed Textbook with Online Access Price:  $64.95 ($82.49 CAD)
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This textbook is suitable for the following courses: Introduction to Information Systems, Strategic Information Systems, Capstone Information Systems course, Technology Entrepreneurship, Digital Organization/Digital Leadership, Management Information, and Information Technology.

This well-respected textbook offers a proven approach that consistently garners student praise and faculty approval. Initially inspired by his dissatisfaction with out-of-date information systems textbooks, John Gallaugher set out to create a textbook that was as engaging and current as the best popular press tech articles. In addition to being updated annually, the book conveys durable knowledge about how business systems can enhance employees’ effectiveness, contribute to a company’s efficiency, and add to a firm’s overall value. Information Systems: A Manager’s Guide to Harnessing Technology also features a wealth of cases based on contemporary companies that engages students and excites them about the increasingly important role of tech plays in professional and corporate success.

New in This Version

  • Updated content throughout and every chapter received at least some refresh of examples and statistics
  • New compelling coverage on the rise of bitcoin and blockchain, tackling trolls and bots, privacy protection, big data, and more
  • New video content on an array of topics, including artificial intelligence, 3D printing, and blockchain
  • New and updated exercises added to encourage student participation and understanding
  • Received a 2019 Textbook Excellence Awards from the Textbook and Academic Authors Association
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Instructor’s Manual

Instructor’s Manual

The Instructor’s Manual guides you through the main concepts of each chapter and important elements such as learning objectives, key terms, and key takeaways. Can include answers to chapter exercises, group activity suggestions, and discussion questions.

Instructor’s Manual

PowerPoint Lecture Notes

PowerPoint Lecture Notes

A PowerPoint presentation highlighting key learning objectives and the main concepts for each chapter are available for you to use in your classroom. You can either cut and paste sections or use the presentation as a whole.

PowerPoint Lecture Notes

Test Generator - powered by Cognero

Test Generator - powered by Cognero

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Test Bank Files for Import to Learning Management Systems

Test Bank Files for Import to Learning Management Systems

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Test Item File

Test Item File

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John Gallaugher Boston College

John Gallaugher (PhD Syracuse University School of Management) is Associate Professor of Information Systems (IS) at Boston College’s Carroll School of Management where he teaches managerial, software development, and physical computing courses. As founding faculty for the Boston College TechTrek programs, and the former co-lead of the school’s graduate field studies in Europe and Asia, John has had remarkable access to studying technological growth and impact worldwide. He and his students spend several weeks each year visiting with technology executives, entrepreneurs, and venture capitalists in San Francisco, Silicon Valley, Seattle, Boston, New York, and Ghana. John and his students were present at the launch of the iPhone, were at Sequoia Capital the day LinkedIn went public, and are regularly hosted in master-class sessions at firms from Amazon to Zynga. This unique opportunity helps provide his teaching and writing with a broad, deep, and continually refreshed perspective on key industry trends and developments. John also works closely with collegiate entrepreneurs and is co-advisor to the Boston College Venture Competition, an organization whose affiliated businesses have gone on to gain admittance to elite accelerator programs (Y-Combinator, TechStars, MassChallenge, Summer@Highland), launch multiple products, and raise millions in capital. Former students of his have created at least three firms considered "unicorns," valued at greater than $1 billion. A dedicated teacher and active researcher, John has been recognized for excellence and innovation in teaching by several organizations, including Boston College, BusinessWeekEntrepreneur Magazine, and the Decision Sciences Institute, and his research has been published in the Harvard Business ReviewMIS Quarterly, and other leading IS journals. John has been a featured speaker at Apple Inc.’s AcademiX educator conference and was the international keynote speaker at AIBUMA (the African International Business and Management Conference) in Nairobi Kenya. He has consulted for and taught executive seminars for several organizations, including Accenture, Alcoa, Duke Corporate Education, ING, Partners Healthcare, Staples, State Street, the University of Ulster, and the U.S. Information Agency. John’s comments on business and technology have appeared in the New York TimesNational Public RadioBusinessWeek, the Boston GlobeWired, the Associated Press, Chronicle (WCVB-TV), The Daily Yomiuri (Japan), and the Nation (Thailand), among others. He publishes additional content related to his teaching and research at, YouTube:, and is also active on Twitter at @gallaugher.

Additions & Errata

  • Section 5.4, "Questions and Exercises," Question 10, updated to read: 10. Discuss a company that has incurred the wrath of environmental advocates. What might this firm have done to avoid such criticism? (11/13/18)
  • Section 6.2, "Learning Objective" #2: Lowercased “blockchains”. (11/13/18)
  • Section 8.5, "Questions and Exercises," Question 12: Replaced "Paypal" with "Airbnb". Question 19: Replaced with "How do Apple and Microsoft encourage the development of complementary products?" (11/13/18)
  • Section 12.5, under "Fulfillment as a Service," second to last sentence: Removed errant quotation mark. (11/13/18)
  • Chapter 15 title: Added missing comma after "AI." (11/13/18)
  • Section 15.7, Added missing comma after "Big Data." (11/13/18)
  • Section 15.8, changed a reference from "Amazon" to "Walmart" in first paragraph under "Betting Big on e-Commerce: Acquiring, Bonobos, Flipkart and More." (8/30/19)
  • Section 18.4, "Questions and Exercises," Question 7: Deleted this question. (11/13/18)
  • Section 18.10, "Questions and Exercises," Question 9: Deleted this question. (11/13/18)
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