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Cover of Human Relations: Career, Relationships, and You v4.0
March 2023
Page Count: 
ISBN (Digital): 

Human Relations: Career, Relationships, and You

Version 4.0
By Laura Portolese

Key Features

  • Over  100 hyperlinks to videos and webpages enrich online courses, engage students, and reinforce or augment many of the presented topics
  • Conversational writing style immediately engages the reader’s attention
  • Strong organizing framework grounded in emotional intelligence research
  • Practical emphasis on how the “real-world” workplace actually functions, rather than presenting theoretical or ideal situations
  • Focus on establishing and nurturing positive workplace relationships. Avoids in-depth discussions of human resource management or organizational behavior
  • Chapter 13 on career management presents a unique discussion of how to power a position in an organization and successfully manage a career to achieve consistent upward growth
  • Supportive learning features in each chapter:
    • An opening case illustrates a situation related to the chapter’s topics
    • “Learning Objectives” start each main section to preview the chapter and prepare students to learn
    • “Key Takeaways” at the end of every main section to summarize new information while it is still fresh and encourage retention
    • “Exercises” at the end of every main section help develop critical thinking skills
    • “What’s In It for Me?” feature explains the importance of key topics and how they directly relate to career success
    • “Chapter Summary” and “Chapter Case” reinforce material just learned and encourage students to apply concepts to real-world situations
    • Answer guidelines to all exercises and case questions are provided in the instructor’s manual


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Online Access Price:  $33.95 Color Printed Textbook with Online Access Price:  $60.95
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Human Relations: Career, Relationships, and You is suitable for courses called Human Relations, Human Relations in the Workplace, or Human Relations in Organizations, Career Development, or similar titles. It is usually taught in business departments, but can be a core General Education course at the undergraduate level in two- and four-year colleges and universities.  

Human Relations: Career, Relationships, and You is structured around an easily understood approach to enhancing students’ current and future working relationships. It features a timely focus on understanding emotional intelligence and developing basic skills to successfully apply the concept in the workplace. This book explains and models effective strategies for initiating and sustaining positive interactions and building healthy working relationships, including extensive information on emotional intelligence and other factors that could boost career success. 

Key topics include achieving career success through behaving ethically, embracing diversity, supporting excellent teamwork, channeling conflict positively, making effective decisions, managing stress appropriately, sparking motivation, and exhibiting strong leadership. The book’s informal, yet professional, tone engages learners. Human Relations: Career, Relationships, and You models how students can productively and positively navigate workplace interactions to enhance their current and future working relationships and achieve career success.

New in This Version

  • Addresses the impacts of a “gig economy” to reflect current market and work trends (Section 1.1)
  • Discusses continuous learning, being creative, and enhancing your curiosity and encourages learners to develop these skills (Section 2.3)
  • Expands on Diversity and Inclusion aspects such as: economic status; why companies should focus on inclusion along with diversity (Sections 1.2, 6.3, 7.2, 11.1, 11.2); non-binary and using gender neutral language in the workplace; and unconscious bias and microaggressions (Section 11.1)
  • Addresses the resulting stress and effects of COVID-19, such as decision fatigue (Section 4.4)
  • Electronic communication, such as do’s and don’ts are addressed (Section 5.5)
  • Social responsibility with examples go into greater depth (Section 6.3)
  • Team development, including remote team building strategies and “office politics” (Sections 8.3, 8.4)
  • Specific strategies to implement when resolving conflict are addressed (Section 10.2)
  • Information on how to develop cultural intelligence (Section 11.3)
  • Information on how to create your own personal brand and how to develop and deliver an elevator pitch (Section 13.5)
  • New and improved homework questions include new items types such as drop-down and matching to reinforce student comprehension
FlatWorld Homework System

FlatWorld Homework

FlatWorld Homework includes multi-format questions written specifically for your FlatWorld book, which you can access through our stand-alone interface or integrate with your learning management system.

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Instructor’s Manual

Instructor’s Manual

The Instructor’s Manual guides you through the main concepts of each chapter and important elements such as learning objectives, key terms, and key takeaways. Can include answers to chapter exercises, group activity suggestions, and discussion questions.

Instructor’s Manual

PowerPoint Lecture Notes

PowerPoint Lecture Notes

A PowerPoint presentation highlighting key learning objectives and the main concepts for each chapter are available for you to use in your classroom. You can either cut and paste sections or use the presentation as a whole.

PowerPoint Lecture Notes

Test Generator - powered by Cognero

Test Generator - powered by Cognero

FlatWorld has partnered with Cognero, a leading online assessment system, that allows you to create printable tests from FlatWorld provided content.

Test Bank Files for Import to Learning Management Systems

Test Bank Files for Import to Learning Management Systems

For your convenience, we've packaged our test items for easy import into Learning Management Systems like Blackboard, Brightspace/D2L, Canvas, Moodle, or Respondus.

Test Item File

Test Item File

Need assistance in supplementing your quizzes and tests? Our test-item files (in Word format) contain many multiple-choice, fill-in-the-blank, and short-answer questions.

Sample Syllabi

Sample Syllabi

Sample syllabi provide useful templates to help new faculty adopters revise their teaching plans to match their assigned FlatWorld textbook or lend insights to existing adopters on how to organize their classes.

Other Supplements

Other Supplements

Solutions manuals, sample exams, video learning segments, workbooks, cases and lab manuals are just some of the extras our books will offer depending on the needs of the course. Click here to see what this textbook offers.

At FlatWorld, we take pride in providing a range of high-quality supplements alongside our titles, to help instructors teach effectively. Supplements are available for instructors who have registered their adoption with us. If you need to review or preview something specific, please contact us.

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Laura Portolese Central Washington University

Laura Portolese (Doctorate, Argosy University) is Professor of Information Technology and Administrative Management in the College of Education and Professional Studies at Central Washington University. Laura is the author or co-author of four books with FlatWorld (Entrepreneurship, Human Resource Management, Human Relations, and The Art of Leadership and Supervision). Laura also holds an MBA from City University and a Doctorate of Business Administration from Argosy University. Laura is a prolific researcher, with publications focused in the areas of curriculum development and best practices in online learning. She has a Graduate Online Teacher Certificate from Central Washington University and a certificate from Oregon State University in E-learning Instructional Design and Development. Before beginning her academic career, Laura worked for several organizations in management and operations. She is also an entrepreneur who has performed consulting work for companies such as Microsoft.

Additions & Errata

4/24/24: Updated the broken CQ quiz in Chapter 11.3 exercises. 

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