Skip to content
Newer Version Available
Cover of Business Communication for Success v1.0
March 2010
Page Count: 
ISBN (Digital): 

Business Communication for Success

Version 1.0
By Scott McLean

Included Supplements

Key Features

Teaching Business Communications? Personalize this college textbook online at Flat World. Change chapter titles, move content with ease, and delight in how much less your students pay. We publish peer-reviewed textbooks by expert authors. You make them perfect for your course.


Online Access Price:  $32.95
Buy This Book Redeem My Code

Business Communication for Success, v. 1.0


Scott McLean


Scott McLean’s goals in writing Business Communication for Success were simple:

  • To provide the range of coverage combined with real-world examples
  • To offer ample opportunities to engage with the concepts, vocabulary and models

Business Communication for Success benefits from Scott's extensive understanding of how students learn the art of effective communication. You can listen to a podcast here of Scott discussing his textbook and teaching the Business Communication course.

Students are provided ample opportunity to engage with the concepts, vocabulary and models covered in the text through:

  • role-playing exercises
  • journal writings
  • case studies
  • small-group activities
  • games
  • self-assessment activities

This textbook is suitable for the following courses: Business Communication, Business English, Business Presentation, Professional Communication

This textbook is suitable for 2 and 4 year level courses.



Clear organization makes the book modular and easy to read while building on earlier lessons.

  • Chapters 1-3: Introduction to the principles of business communication
  • Chapters 4-9: Process and skills of writing for business
  • Chapters 10-15: Process and skills of developing and delivering business presentations
  • Chapters 16-19: Common contexts of business communication, including intrapersonal and interpersonal communication; negative news and crisis communication; intercultural and international communication; and groups, teams, and leadership

Additionally, The Flat World Knowledge publishing model allows instructors to adapt the textbook to the exact needs of their specific class and student body.

See how easy it is to customize a textbook in this 4 minute demo: Flat World Editing Platform Video Demo
Instructor’s Manual

Instructor’s Manual

The Instructor’s Manual guides you through the main concepts of each chapter and important elements such as learning objectives, key terms, and key takeaways. Can include answers to chapter exercises, group activity suggestions, and discussion questions.

Instructor’s Manual

PowerPoint Lecture Notes

PowerPoint Lecture Notes

A PowerPoint presentation highlighting key learning objectives and the main concepts for each chapter are available for you to use in your classroom. You can either cut and paste sections or use the presentation as a whole.

PowerPoint Lecture Notes

Test Generator

Test Generator

Prefer printable tests? Download our test generator and start creating printable tests today! We offer a test generator for both PC and Mac users.

Test Bank Files for Import to Learning Management Systems

Test Bank Files for Import to Learning Management Systems

For your convenience, we've packaged our test items for easy import into Learning Management Systems like Blackboard, Brightspace/D2L, Canvas, Moodle, or Respondus.

Test Item File

Test Item File

Need assistance in supplementing your quizzes and tests? Our test-item files (in Word format) contain many multiple-choice, fill-in-the-blank, and short-answer questions.

At FlatWorld, we take pride in providing a range of high-quality supplements alongside our titles, to help instructors teach effectively. Supplements are available for instructors who have registered their adoption with us. If you need to review or preview something specific, please contact us.

Sign up for FlatWorld

Already registered? Sign in here

Scott McLean Walden University

Scott McLean is a Senior Contributing Faculty Member with the Communication Department at Walden University. He also served as Associate Professor of Business Communication for the W. A. Franke College of Business, Northern Arizona University—Yuma, on a combined campus partnership with the University of Arizona and Arizona Western College. Scott was the 2007–2011 Shadle-EdgeCombe Endowed Faculty Chair at Arizona Western College. 

Scott has written or co-written several other FlatWorld titles in communication, English, and business. His publishing record includes articles in peer-review journals, classic car magazines, and newspapers. From his experience working with students at the community college and undergraduate levels (including developmental English, college preparation, composition and argumentation, literature and analysis, and business communication), Scott has learned the importance of providing students with clear, concise learning resources with scaffolding and frequent opportunities for engagement and demonstration of skill mastery. He has also come to appreciate the important role the first English and business communication courses play in helping students achieve overall academic success. 

Scott serves as an international business and industry consultant and has worked with The Robert Wood Johnson Foundation and The Confederated Tribes of Warm Springs, Oregon. He has also served on the Small Business and Innovative Research (SBIR) Evaluation Panel for the National Institutes of Health and evaluated programs for the Ministry of Hacienda, Chile and many others. He has taught at AWC/San Luis on the U.S./Mexican Border, at Central Oregon Community College’s Branch Campus on the Warm Springs Indian Reservation, and at Universidad San Sebastián in Concepción, Chile. Scott studied at Pontificia Universidad Católica de Chile, at Washington State University’s Edward R. Murrow School of Communication, and at Northern Arizona University–Flagstaff Department of English in the area of Professional Writing. He and his family live in Washington State.

Back to top