This textbook is suitable for the following courses: Organizational Communication and Business and Professional Communication.
In Organizational Communication the authors examine not only the theoretical basis of organizational communication, but also the actual practice. There are three clear directions within in this book: an international focus, communication ethics, and the interdisciplinary tradition of organizational behavior. The authors draw on the wealth of resources and research both within the field of communication studies and also within closely related fields, such as industrial psychology, talent development, organizational behavior, and more.
Instructor’s Manual
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Instructor’s Manual
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Narissra Punyanunt-Carter Texas Tech University
Mark Ward Sr. University of Houston-Victoria
Mark Ward Sr. (PhD, Clemson University, 2010) is a professor of communication at the University of Houston-Victoria. His ethnographic research on religious communication and media has been published in more than forty scholarly articles and essays. These works are cited for their innovative applications of organizational communication theory to analyze congregational cultures.
His seven books include the multivolume series The Electronic Church in the Digital Age (2016, Praeger), which received the Clifford G. Christians Ethics Research Award, Introduction to Public Speaking: An Inductive Approach (2022, FlatWorld), and most recently God Talk: The Problem of Divine-Human Communication (2023, Peter Lang). His book Inside Evangelicalism: The Culture of Conservative White Christianity (Lexington Books) is forthcoming. He is the originator and author of Speech Codes Theory Proposition 8.
Dr. Ward is a winner of the David R. Maines Narrative Research Award, Digital Religion Research Award, and multiple Article of the Year awards from the Religious Communication Association. In 2022 he was named Outstanding Scholar in Communication Theory by the Southern States Communication Association and in 2018 named his institution’s scholar of the year. Currently he serves on National Communication Association Legislative Assembly, Religious Communication Association Executive Council, and the editorial boards of the Journal of Communication and Religion, Journal of Media and Religion, and Women & Language.
Before entering academe, Dr. Ward was communications director and journal editor for several national nonprofit organizations. As an independent writer he has authored more than 2,000 feature articles for national trade and professional magazines, and as a broadcaster his experience ranges from local radio announcer and deejay to national program syndication and voice talent.
Additions & Errata
5/26/23: Step 3 in each instance of Scoring for the Organizational Coaching Scale has been updated to Add X to Step 1 (had been Step 2)
9/28/22: Links updated in chapter 10.1
Federal Air Marshalls replaced with Drivers: https://youtu.be/2ED8z3LYAdY
TSA replaced with: Mike’s Carwash: https://youtu.be/ZsEmdvDaQ-8
Boeing replaced with: https://youtu.be/6tuEGGNQCPA
Direct Support Agent was deleted, the author didn’t have a replacement.