Organizational Communication: Theory, Research, and PracticeVersion 1.0
By Jason S. Wrench, Narissra Punyanunt-Carter, and Mark Ward Sr.
- Relevant examples including personal anecdotes from the authors.
- End-of-chapter discussions and review questions.
- International emphasis.
- Discussion of ethics throughout.
- Interdisciplinary approach.
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This textbook is suitable for the following courses: Organizational Communication and Business and Professional Communication.
In Organizational Communication the authors examine not only the theoretical basis of organizational communication, but also the actual practice. There are three clear directions within in this book: an international focus, communication ethics, and the interdisciplinary tradition of organizational behavior. The authors draw on the wealth of resources and research both within the field of communication studies and also within closely related fields, such as industrial psychology, talent development, organizational behavior, and more.
Chapter 1: Introduction to Organizational Communication: Why Communication Matters
Chapter 2: Organizational Communication Ethics
Chapter 3: Classical Theories of Organizational Communication
Chapter 4: Modern Theories of Organizational Communication
Chapter 5: Communicating Between and Among Internal Stakeholders
Chapter 6: Organizational Communication Climate, Culture, and Globalization
Chapter 7: Leader and Follower Behaviors and Perspectives
Chapter 8: Organizational Identity and Diversity
Chapter 9: Teams in the Workplace
Chapter 10: Recruiting, Socializing, and Disengaging
Chapter 11: Technology in Organizations
Chapter 12: Stress, Conflict, and Negotiation
Chapter 13: The Dark Side of Organizational Communication
Chapter 14: Corporate Communications: Communicating with External Stakeholders
Chapter 15: The Professional Side of Organizational Communication
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Additions & Errata
5/26/23: Step 3 in each instance of Scoring for the Organizational Coaching Scale has been updated to Add X to Step 1 (had been Step 2)
9/28/22: Links updated in chapter 10.1
Federal Air Marshalls replaced with Drivers: https://youtu.be/2ED8z3LYAdY
TSA replaced with: Mike’s Carwash: https://youtu.be/ZsEmdvDaQ-8
Boeing replaced with: https://youtu.be/6tuEGGNQCPA
Direct Support Agent was deleted, the author didn’t have a replacement.