---

Brief Table of Contents

• Chapter 1: Introduction to Business Communication
• Chapter 2: Perception, Audience, and Message
• Chapter 3: The Business Writing Process
• Chapter 4: Revision, Proofreading, Format, and Design
• Chapter 5: Business Writing in Action
• Chapter 6: Business Presentations, Topics, and Stage Fright
• Chapter 7: Nonverbal Communication, Movement, and Visual Aids in Business Presentations
• Chapter 8: Presentation Organization and Outlines
• Chapter 9: Presentations to Inform
• Chapter 10: Presentations to Persuade
• Chapter 11: Business Presentations in Action
• Chapter 12: Business Communication and Conflict
• Chapter 13: Intercultural and International Business Communication
• Chapter 14: Artificial Intelligence (AI) and Professional Communication

First Name

Last Name

Email Address (Professional)

Institution Where You Teach

New School Name

Course for which you're evaluating this book