---

Brief Table of Contents

• Chapter 1: Effective Workplace Communication
• Chapter 2: Delivering Your Message
• Chapter 3: Understanding Your Audience
• Chapter 4: Workplace Writing in Action
• Chapter 5: Nonverbal Delivery
• Chapter 6: Presentation Basics
• Chapter 7: Business Presentations in Action
• Chapter 8: Intrapersonal and Interpersonal Business Communication
• Chapter 9: Public Relations Basics
• Chapter 10: Negative News and Crisis Communication
• Chapter 11: Let's Talk: Interviewing
• Chapter 12: Intercultural and International Business Communication
• Chapter 13: Group Communication, Teamwork, and Leadership

First Name

Last Name

Email Address (Professional)

Institution Where You Teach

New School Name

Course for which you're evaluating this book