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Brief Table of Contents

• Chapter 1: Effective Business Communication
• Chapter 2: Culture, Relationships, and Conflict
• Chapter 3: Delivering Your Message
• Chapter 4: Understanding Your Audience
• Chapter 5: Social Media and Intercultural Communication
• Chapter 6: Nonverbal Communication across Cultures
• Chapter 7: Intercultural Communication, Popular Culture, and Social Change
• Chapter 8: Group Communication, Teamwork, and Leadership
• Chapter 9: Negative News and Crisis Communication

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