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Organizational Behavior: Bridging Science and Practice

Homework system included
By: 
Talya Bauer and Berrin Erdogan
Version: 
3.0
Published: 
August 2018
Page Count: 
568
Online Ebook Price: 
$34.95
Full Color Book + Online Ebook Price: 
$59.95
ISBN: 
978-1-4533-9197-6

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By expertly weaving together the equally important strands of management theory and practice, Organizational Behavior: Bridging Science and Practice provides students with the key vocabulary, conceptual frameworks, and critical thinking skills necessary to diagnose work-based interactions, ask pertinent questions, evaluate gathered data, and act in an effective and ethical manner regardless of situational characteristics. Version 3.0 is aligned with Lead: The Simulation, an online learning experience.

New in This Version:
  • Updated content to reflect the most current developments in the field of Organizational Behavior.
  • Added new concept pages, photos, and figures.
  • Included 15 new opening chapter cases on companies and leaders, such as Townshend Tea, Salesforce.com, Patty McCord at Netflix, and more.
  • Updated all cases from Version 2.0, which will be available within the Instructor’s Manual and/or Organizational Behavior Case Book.
  • Received a 2019 Textbook Excellence Awards from the Textbook and Academic Authors Association

FlatWorld Homework System NEW! Homework system included

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Visit the FlatWorld Homework page to learn more.

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  • “OB Toolbox”—An experiential approach that brings concepts to life
  • “Ethical Dilemmas” that conclude each chapter
  • Individual and group exercises
  • Case studies in each chapter
  • About the Authors
  • Acknowledgments 
  • Dedications
  • Preface

    • Chapter 1: Organizational Behavior

  • 1.1 Employee Engagement In Organizational Change Toward B Corp Status: The Case Of Townshend’s Tea Company
  • 1.2 Understanding Organizational Behavior
  • 1.3 Learning And Retention
  • 1.4 Organizational Behavior Research Methods
  • 1.5 Trends Influencing Organizational Behavior
  • 1.6 Maintaining A Customer Service Culture: The Case Of Les Schwab Tires
  • 1.7 Conclusion
  • 1.8 Exercises

    • Chapter 2: Diversity in the Workplace

  • 2.1 Equality As A Core Value: The Case Of Salesforce.Com
  • 2.2 Demographic Diversity
  • 2.3 Cultural Diversity
  • 2.4 The Role Of Ethics And National Culture
  • 2.5 Managing Diversity For Success: The Case Of Ibm
  • 2.6 Conclusion
  • 2.7 Exercises

    • Chapter 3: Understanding People at Work: Individual Differences and Perception

  • 3.1 Hiring For Match: The Case Of Netflix
  • 3.2 The Interactionist Perspective: The Role Of Fit
  • 3.3 Individual Differences: Values And Personality
  • 3.4 Perception
  • 3.5 The Role Of Ethics And National Culture
  • 3.6 Using Big Data To Match Applicants To Jobs: The Case Of Cornerstone On Demand
  • 3.7 Conclusion
  • 3.8 Exercises

    • Chapter 4: Individual Attitudes and Behaviors

  • 4.1  Fostering Positive Job Attitudes And Professional Development: The Case Of Enterprise Holdings
  • 4.2 Work Attitudes
  • 4.3 Work Behaviors
  • 4.4 The Role Of Ethics And National Culture
  • 4.5 People Come First: The Case Of Sas
  • 4.6 Conclusion
  • 4.7 Exercises

    • Chapter 5: Theories of Motivation

  • 5.1 Creating Happiness Through Motivation: The Case Of The Walt Disney Company
  • 5.2 Need Based Theories Of Motivation
  • 5.3 Process Based Theories
  • 5.4 The Role Of Ethics And National Culture
  • 5.5 A Motivating Place To Work: The Case Of Zappos
  • 5.6 Conclusion
  • 5.7 Exercises

    • Chapter 6: Designing a Motivating Work Environment

  • 6.1 Retail With A Purpose: The Case Of Rei
  • 6.2 Motivating Employees Through Job Design
  • 6.3 Motivating Employees Through Goal Setting
  • 6.4 Motivating Employees Through Performance Appraisals
  • 6.5 Motivating Employees Through Performance Incentives
  • 6.6 The Role Of Ethics And National Culture
  • 6.7 Motivating Steel Workers Works: The Case Of Nucor
  • 6.8 Conclusion
  • 6.9 Exercises

    • Chapter 7: Managing Stress and Emotions

  • 7.1 Managing Stress And Emotions: The Case Of Nasa’s Mission To Mars
  • 7.2 What Is Stress?
  • 7.3 Managing Stress
  • 7.4 What Are Emotions?
  • 7.5 Emotions At Work
  • 7.6 The Role Of Ethics And National Culture
  • 7.7 Facing Foreclosure: The Case Of Camden Property Trust
  • 7.8 Conclusion
  • 7.9 Exercises

    • Chapter 8: Communication

  • 8.1 Instant Messaging In The Workplace: The Case Of Slack
  • 8.2 Understanding Communication
  • 8.3 Communication Barriers
  • 8.4 Different Types Of Communication
  • 8.5 The Role Of Ethics And National Culture
  • 8.6 Employee Satisfaction Translates To Success: The Case Of Edward Jones
  • 8.7 Conclusion
  • 8.8 Exercises

    • Chapter 9: Managing Groups and Teams

  • 9.1 Four Generations Of Teamwork: The Case Of The Lego Group
  • 9.2 Group Dynamics
  • 9.3 Understanding Team Design Characteristics
  • 9.4 Management Of Teams
  • 9.5 Barriers To Effective Teams
  • 9.6 The Role Of Ethics And National Culture
  • 9.7 Putting Peer Pressure To Work: The Case Of Pret A Manger 
  • 9.8 Conclusion
  • 9.9 Exercises

    • Chapter 10: Conflict and Negotiations

  • 10.1 When Conflict Is Productive: The Case Of Amazon
  • 10.2 Understanding Conflict
  • 10.3 Causes And Outcomes Of Conflict
  • 10.4 Conflict Management
  • 10.5 Negotiations
  • 10.6 The Role Of Ethics And National Culture
  • 10.7 Negotiation Failure: The Case Of Point Cast
  • 10.8 Conclusion
  • 10.9 Exercises

    • Chapter 11: Making Decisions

  • 11.1 Trusting Employees To Make Decisions: The Case Of Microsoft
  • 11.2 Understanding Decision Making
  • 11.3 Faulty Decision Making
  • 11.4 Decision Making In Groups
  • 11.5 The Role Of Ethics And National Culture
  • 11.6 Decisions, Decisions: The Case Of Angry Birds
  • 11.7 Conclusion
  • 11.8 Exercises

    • Chapter 12: Leading People Within Organizations

  • 12.1 A Different Approach To Leadership At Apple: The Case Of Tim Cook
  • 12.2 Who Is Considered A Leader? Trait Approaches To Leadership
  • 12.3 What Do Leaders Do? Behavioral Approaches To Leadership
  • 12.4 What Is The Role Of The Context? Contingency Approaches To Leadership
  • 12.5 What’s New? Contemporary Approaches To Leadership
  • 12.6 The Role Of Ethics And National Culture
  • 12.7 Taking On The Pepsi Challenge: The Case Of Indra Nooyi
  • 12.8 Conclusion
  • 12.9 Exercises

    • Chapter 13: Power and Politics

  • 13.1 English Teacher To Billionaire: The Case Of Jack Ma
  • 13.2 The Basics Of Power
  • 13.3 The Power To Influence
  • 13.4 Organizational Politics
  • 13.5 Understanding Social Networks
  • 13.6 The Role Of Ethics And National Culture
  • 13.7 You’ve Got A Friend In Me: The Case Of Dale Carnegie
  • 13.8 Conclusion
  • 13.9 Exercises

    • Chapter 14: Organizational Structure and Change

  • 14.1 Changes In Latitudes, Changes In Attitudes: The Case Of Kronos
  • 14.2 Organizational Structure
  • 14.3 Organizational Change
  • 14.4 The Role Of Ethics And National Culture
  • 14.5 Lean, Mean Driving Machine: The Case Of Toyota
  • 14.6 Conclusion
  • 14.7 Exercises

    • Chapter 15: Organizational Culture

  • 15.1 When It Comes To Culture, Strong Signals Matter: The Case Of General Motors
  • 15.2 Understanding Organizational Culture
  • 15.3 Characteristics Of Organizational Culture
  • 15.4 Creating And Maintaining Organizational Culture
  • 15.5 Creating Culture Change
  • 15.6 The Role Of Ethics And National Culture
  • 15.7 Service Culture Makes All The Difference: The Case Of Four Seasons Hotels
  • 15.8 Conclusion
  • 15.9 Exercises

    • At FlatWorld, we take pride in providing a range of high-quality supplements alongside our titles, to help instructors teach effectively. Supplements are available for instructors who have registered their adoption with us. If you need to review or preview something specific, please contact us.


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    FlatWorld Homework System NEW! Homework system included

    This book is now available with FlatWorld’s Homework System at no additional cost to your students.

    With the new, easy-to-use Homework System, you will be able to assign questions and autograde homework. The system includes multi-format questions written specifically for your FlatWorld book, which you can access through our stand-alone interface or integrate with your learning management system (e.g. Canvas, Moodle, Brightspace/D2L, and Blackboard).

    Visit the FlatWorld Homework page to learn more.

    To schedule a demo for help in setting up FlatWorld Homework for your course, contact your Sales Rep or FlatWorld support.

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    Instructor Manual

    The Instructor Manual (in Word format) will help guide you through the main concepts of each chapter such as learning objectives, key terms and takeaways. Many also include explanations and answers to chapter exercises.

    Test Item File

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    PowerPoint Lecture Notes

    A PowerPoint presentation highlighting key learning objectives and the main concepts for each chapter are available for you to use in your classroom. You can either cut and paste sections or use the presentation as a whole.

    Talya bauer 2018

    Talya Bauer Portland State University

    Talya Bauer (Ph.D., Purdue University) is the Cameron Professor of Management and Affiliated Professor of Psychology at Portland State University. She is an award-winning teacher and researcher and recipient of the Society for Industrial and Organizational Psychology (SIOP) Distinguished Teaching Award as well as the Academy of Management Human Resource division’s Innovations in Teaching Award. She conducts research about relationships at work throughout the employee lifecycle, including recruitment, applicant reactions to selection, onboarding, and leadership. Her work has been supported by grants from the National Science Foundation (NSF) and the National Institutes of Health (NIH) as well as the SHRM and SIOP foundations and has been published in research outlets such as the Academy of Management Journal, Academy of Management Learning and Education Journal, Journal of Applied Psychology, Journal of Management, and Personnel Psychology. She has worked with dozens of government, Fortune 1000, and start-up organizations and has been a Visiting Scholar in France, Singapore, Spain, the UK, and at Google Headquarters and she has delivered keynote addresses in Australia, Greece, Spain, the UK, and the United States. She has served in elected positions including the HRM Executive Committee of the Academy of Management and Member-at-Large for SIOP. In 2018-2019 she served SIOP as its president. She is an associate editor for the Journal of Applied Psychology (and the former editor of Journal of Management). Her work has been discussed in BusinessWeek, Harvard Business Review, the New York Times, USA Today, Wall Street Journal, and NPR’s All Things Considered. She is a fellow of SIOP, the American Psychological Association, Association for Psychological Science, and International Association of Applied Psychology.
    Berrin erdogan 2

    Berrin Erdogan Portland State University

    Berrin Erdogan (Ph.D., University of Illinois at Chicago) is the Express Employment Professionals Professor of Management and Affiliated Professor of Psychology at Portland State University. Berrin’s research focuses on two themes. First, she examines how leaders lead through the relationships they build with their employees, and the implications of manager-employee relationships for employee effectiveness, retention, and well-being. Second, she is interested in understanding person-job fit and misfit, with a focus on why and how employees find themselves overqualified for their jobs and the consequences of being overqualified. She conducted studies and shared results with organizations in manufacturing, retail, healthcare, education, information technology, construction, and banking among others, in the USA, UK, China, Turkey, Vietnam, France, and India. To date, she has published over 60 journal articles and book chapters, co-authored the textbooks “Organizational Behavior” and “Principles of Management” published by FlatWorld, “Psychology and Work” published by Routledge, and co-edited the Oxford Handbook of Leader-Member Exchange, published by Oxford University Press. Her work has been discussed in media outlets including the New York Times, Harvard Business Review, CNBC, BBC Capital, and Wall Street Journal, among others. In 2013, she was elected a fellow of Society for Industrial and Organizational Psychology (SIOP) for unique and unusual contributions to the field of Industrial Psychology. She served as an associate editor for European Journal of Work and Organizational Psychology and Personnel Psychology. Berrin is a frequent speaker at national and international conferences and served as a visiting scholar and gave invited talks in Australia, Canada, Greece, Iceland, Singapore, Spain, Turkey, UK, and the USA.
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