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Technical Communication: Excelling in a Technological World

Pau-San Haruta
March 2016
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This textbook is suitable for the following courses: Technical Communication, Technical Writing, Professional Writing, Business Communication, Business Writing, College Writing/Composition, and Freshman Composition.

This text focuses on the human side of technical communication: how we use language and interpret images, how we sometimes fail to communicate with others, and how communication mistakes can have serious consequences in the real world. Technical Communication: Excelling in a Technological World contains as many don'ts as do’s and numerous examples of high-stakes missteps from professionals.

  • Spot-the-Problem exercises.
  • Communication Do’s and Don’ts lists.
  • Acronyms to remember important principles.
  • Customizable.
Pau san haruta

Pau-San Haruta Marist College

Pau-San Haruta has taught professional writing for over two decades. Early in her career, she received training in crisis management and creative services at the international public relations consultancy Burson-Marsteller. Fluent in several languages, she maintains close ties with industries in the United States and Asia. Having worked as a grant writer in New York, she supervised her students’ preparation of a proposal that has raised over $150,000 for non-profits. She herself was a co-recipient of a National Science Foundation grant for the development of a Mathematics-Writing cluster. With a Ph.D. in Linguistics and research background in cognitive science, she bases her Technical Communication book on current knowledge of how people process information to help students control language and design strategically. Dr. Haruta has presented her research on writing and linguistics at international conferences and has served as a reviewer for leading journals. She also served on an editorial advisory board of a national association. She publishes her research articles under her maiden name, Pau-San Hoh. Dr. Haruta co-founded an education technology company, EduNational LLC, that delivers pioneering cognitive computing services through the cloud. Dr Haruta is an Associate Professor of English at Marist College, which has a long-standing relationship with IBM to develop innovative applications of instructional technology and IT-related entrepreneurial initiatives.
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