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Cover of Human Relations v2.0
November 2016
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ISBN (Digital): 

Human Relations

Version 2.0
By Laura Portolese

Included Supplements

Key Features

  • End-of-section, self assessment quizzes.
  • Varied learning formats, such as YouTube videos and key takeaways.
  • Introductory chapter case studies.
  • Customizable.


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Online Access Price:  $32.95 Color Printed Textbook with Online Access Price:  $57.95
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This textbook is suitable for the following courses: Human Relations.

Unlike typical organizational textbooks, Human Relations is less theoretical and more directly focuses on students in their current and future jobs. This textbook focuses on emotional intelligence and how to use it to achieve career success through ethics, communication, diversity, teamwork, conflict, decision making, stress management, motivation, and leadership. Portolese’s easy-to-understand approach engages learners while discussing how to effectively maneuver in the workplace.

New in This Version

  • New examples and case studies.
  • Up-to-date coverage of the latest thinking in human relations.
  • New video links to demonstrate the concepts.
Instructor’s Manual

Instructor’s Manual

The Instructor’s Manual guides you through the main concepts of each chapter and important elements such as learning objectives, key terms, and key takeaways. Can include answers to chapter exercises, group activity suggestions, and discussion questions.

Instructor’s Manual

PowerPoint Lecture Notes

PowerPoint Lecture Notes

A PowerPoint presentation highlighting key learning objectives and the main concepts for each chapter are available for you to use in your classroom. You can either cut and paste sections or use the presentation as a whole.

PowerPoint Lecture Notes

Test Generator - powered by Cognero

Test Generator - powered by Cognero

FlatWorld has partnered with Cognero, a leading online assessment system, that allows you to create printable tests from FlatWorld provided content.

Test Bank Files for Import to Learning Management Systems

Test Bank Files for Import to Learning Management Systems

For your convenience, we've packaged our test items for easy import into Learning Management Systems like Blackboard, Brightspace/D2L, Canvas, Moodle, or Respondus.

Test Item File

Test Item File

Need assistance in supplementing your quizzes and tests? Our test-item files (in Word format) contain many multiple-choice, fill-in-the-blank, and short-answer questions.

At FlatWorld, we take pride in providing a range of high-quality supplements alongside our titles, to help instructors teach effectively. Supplements are available for instructors who have registered their adoption with us. If you need to review or preview something specific, please contact us.

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Laura Portolese Central Washington University

Laura Portolese (Doctorate, Argosy University) is Professor of Information Technology and Administrative Management in the College of Education and Professional Studies at Central Washington University. Laura is the author or co-author of four books with FlatWorld (Entrepreneurship, Human Resource Management, Human Relations, and The Art of Leadership and Supervision). Laura also holds an MBA from City University and a Doctorate of Business Administration from Argosy University. Laura is a prolific researcher, with publications focused in the areas of curriculum development and best practices in online learning. She has a Graduate Online Teacher Certificate from Central Washington University and a certificate from Oregon State University in E-learning Instructional Design and Development. Before beginning her academic career, Laura worked for several organizations in management and operations. She is also an entrepreneur who has performed consulting work for companies such as Microsoft.

Additions & Errata

Updated link for Exercises in chapter 2, section 2:

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