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Just Published
Cover of Exploring Interpersonal Communication v4.0
Published
June 2026
Page Count
456
ISBN (Digital)
979-8-88794-895-9

Exploring Interpersonal Communication New: AI-powered guidance within our eReader New: Podcasts Available

Version 4.0
By Scott McLean

Included Supplements

Homework icon Homework Manual icon Manual Slides icon Slides Tests icon Tests And more! icon

Key Features

  • Provides contemporary context through real-world examples that resonate with students
  • Impact of AI woven throughout
  • Contemporary topics, such as workplace fraternization, silent exits, and Jumbotron/Kiss Cam ethics
  • Replete with introductory exercises and clear learning objectives that help students better understand the role of interpersonal communication in today’s world
  • Supportive Learning Structure
    • Introductory Exercises set the stage for topics to be presented in the coming chapter
    • Learning Objectives at the beginning of each main section help guide and focus students’ learning
    • Key terms highlight important concepts and terminology throughout the text
    • Key Takeaways at the end of every main section echo and reinforce the section’s Learning Objectives
    • Conclusion at the end of each main section help students consolidate manageable pieces of information just learned for better retention
    • Exercises at the end of each main section promote deeper learning and retention of new concepts by stimulating critical analysis
  • Over 60 embedded videos throughout engage students and provide useful context
  • Customizable
  • Conversational, accessible style

Educators

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Students

Online Access Price
$34.95
Color Printed Textbook with Online Access Price
$61.95
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Exploring Interpersonal Communication is suitable for courses such as Interpersonal Communication, Interpersonal Relations, Applied Communication Skills, or similar course titles taught in business or communication departments at the undergraduate and graduate levels at both two- and four-year institutions.

Exploring Interpersonal Communication provides students with a solid, clear, and concise foundation for effective interpersonal communication in their professional and personal lives. With a focus on cultural diversity, this text shows students how to apply communication skills in a variety of contexts ranging from the workplace to home life to social media.

Exploring Interpersonal Communication prepares students to become effective interpersonal communicators by providing them with relevant, practical examples and scenarios that relate directly to our modern, interconnected world.

New in This Version

  • Refreshed videos throughout the text
  • New sections or topics include:
    • Separating the message from the messenger (Section 1.3)
    • Ten rules of effective interpersonal communication (Section 1.5)
    • Cognitive dissonance and referral deflection in health care (Section 2.3)
    • What does a “social person” value? Quantity or quality relationships (Section 2.4)
    • The dangers of oversharing (Section 2.5)
    • “Economy of Attention: Social Media in Our Lives” (Section 3.3)
    • The Spotify Syndrome (Section 3.3)
    • Stereotypes and the white coat effect in health care (Section 3.4)
    • Interpersonal communication across cultures (Section 4.2)
    • The Silent Exit: Irish Goodbye (Section 4.5)
    • “Twenty Types of Conversations That Build and Maintain Relationships” (Section 4.5)
    • Connect, Listen, Empathize, Align, Respect (C.L.E.A.R.) Conversations (Section 6.2)
    • TL;DR time orientation (Section 6.4)
    • Emotional intelligence, self-awareness, reflective-thinking and resilience among nursing students (Section 7.3)
    • “The Catch-Up (Ketchup) Conversation: A Key Part of Relationship Maintenance” (Section 8.2)
    • “Is AI Blowing Up Marriages?” (Section 8.3)
    • How many hours does it take to make a friend? (Section 8.3)
    • The dangers of workplace fraternization (Section 8.3)
    • “Dry Begging: The Silent Relationship Killer” (Section 8.4)
    • The Kiss Cam Jumbotron Ethics Test (Section 8.6)
    • “Delivering Negative News” (Section 9.6)
    • Cultivation theory and social media (Section 10.2)
    • “The International Job Assignment” (Section 11.7)
    • Acculturation process and culture shock (Section 11.7)
    • “Ten AI Principles: How it Works and How to Use it Effectively and Responsibly” (Section 12.4)
    • Common AI errors: Hallucination, sycophancy, and yes-man phenomenon (Section 12.4)
    • When employers cut employees who resist AI (Section 12.4)
    • AI and prompt engineering (Section 12.4)
    • “Beyond the Bot: Mastering the Human Side of an Automated World” (Section 12.5)

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FlatWorld Homework

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Instructor’s Manual

The Instructor’s Manual guides you through the main concepts of each chapter and important elements such as learning objectives, key terms, and key takeaways. Can include answers to chapter exercises, group activity suggestions, and discussion questions.

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PowerPoint Lecture Notes

A PowerPoint presentation highlighting key learning objectives and the main concepts for each chapter are available for you to use in your classroom. You can either cut and paste sections or use the presentation as a whole.

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Test Generator - powered by Cognero

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Test Bank Files for Import to Learning Management Systems

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Test Item File

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Sample Syllabi

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Scott McLean

Covista: Walden University

Scott McLean is a Senior Adjunct Faculty Member in the Communication Department at Walden University and Universidad Andrés Bello, Santiago de Chile. He also served as Associate Professor of Business Communication for the W. A. Franke College of Business, Northern Arizona University—Yuma, on a combined campus partnership with the University of Arizona and Arizona Western College. Scott was the 2007–2011 Shadle-EdgeCombe Endowed Faculty Chair at Arizona Western College. 

Scott has written or co-written several other FlatWorld titles in communication, English, and business. His publishing record includes articles in peer-reviewed journals, classic car magazines, and newspapers. From his experience working with students at the community college and undergraduate levels (including developmental English, college preparation, composition and argumentation, literature and analysis, and business communication), Scott has learned the importance of providing students with clear, concise learning resources with scaffolding and frequent opportunities for engagement and demonstration of skill mastery. He has also come to appreciate the important role the first English and business communication courses play in helping students achieve overall academic success. 

Beyond his classroom experience, Scott regularly serves as a communications advisor to industry, business, and organizations. He’s served as a Subject Matter Expert in Professional Communication for Google (Outlier.org), Ebsco (learningexpresshub.com), Instructure (Canvas) and Strategic Education (sophia.org). He is a Certified Higher Education Professional (CHEP, cheponline.org) in Teaching, Online Teaching, Leadership, and Career Services. He also completed several Google Cloud Skill Boost trainings on Artificial Intelligence (AI) and earned the Elements of AI Certificate at the University of Helsinki.

Scott serves as an international business and industry consultant and has worked with The Robert Wood Johnson Foundation and The Confederated Tribes of Warm Springs, Oregon. He has also served on the Small Business and Innovative Research (SBIR) Evaluation Panel for the National Institutes of Health and evaluated programs for the Ministry of Hacienda, Chile and many others. He has taught at AWC/San Luis on the U.S./Mexican Border, at Central Oregon Community College’s Branch Campus on the Warm Springs Indian Reservation, and at Universidad San Sebastián in Concepción, Chile. Scott studied at Pontificia Universidad Católica de Chile, at Washington State University’s Edward R. Murrow School of Communication, and at Northern Arizona University–Flagstaff Department of English in the area of Professional Writing. He and his family live in Washington State.

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